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Your privacy matters.

Privacy Policy

This policy explains how information shared trhough our website is collected, used, and protected.

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Our Commitment to the Privacy Policy

1. OVERVIEW

2. INFORMATION WE COLLECT

Last updated: August 25, 2026

Anchor Point & Associates is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how information is collected, used, and protected when you visit our website or contact us online.

3. HOW INFORMATION IS USED

4. WEBSITE SERVICES

Information We Collect

5. COOKIES & ANALYTIC

When you use our website, we may collect:

Your name, email address, and telephone number when you complete a contact form or request an appointment.
Information you voluntarily provide through messages or inquiries.
Technical information collected through cookies, such as your device type, browser, approximate location, and pages visited.
Your email address if you request a resource or subscribe to updates.

Please avoid including detailed personal health information in website contact forms, ordinary email, or social-media messages.

6. PRIVACY & SECURITY

7. YOUR CHOICES

8. CONTACT US

How We Use Your Information

We may use your information to:

Respond to questions and appointment requests.
Communicate with you about our psychotherapy services.
Provide requested resources or updates.
Manage our website and improve its functionality.
Meet applicable legal, ethical, and professional obligations.

Anchor Point & Associates does not sell your personal information.

Website Hosting and Third-Party Services

Our website is hosted through Wix. We may also use trusted third-party services, including Jane, for online booking, appointment administration, forms, payment processing, and email communication.

These providers may collect or process information according to their own privacy policies. Depending on the provider, information may be stored or processed in Canada or another jurisdiction.

We encourage you to review the privacy policies of Wix, Jane, and any other service you choose to access through our website.

For privacy questions or requests, contact:

Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality and understand how visitors use the site.

You can manage or disable cookies through your browser settings. Where required, non-essential analytics or advertising cookies will only be used with your consent.

Disabling certain cookies may affect how some website features function.

Autumn Bailey

Clinical Director

Anchor Point & Associates

Registered Psychotherapist (Qualifying)

Email: info@anchorpointandassociates

Clinical confidentiality is addressed seperately through the informed consent process.

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Confidentiality and Professional Standards

Anchor Point & Associates is operated by Autumn Bailey, Registered Psychotherapist (Qualifying) and Master of Arts in Counselling Psychology (MACP) candidate. Autumn anticipates graduating from the MACP program in December 2026.

Personal health information connected with psychotherapy services is handled in accordance with Ontario’s Personal Health Information Protection Act, applicable College of Registered Psychotherapists of Ontario standards, and relevant Canadian Counselling and Psychotherapy Association ethical guidelines.

Information about clinical records, confidentiality, and the legal limits of confidentiality is provided separately through the informed-consent process.

Email Communications

If you subscribe to updates or request a resource, we may use your email address to provide the requested content and related practice communications. Promotional emails will only be sent with your consent and will include an option to unsubscribe.

Appointment confirmations, reminders, receipts, and other service-related communications may still be sent when necessary to administer your care.

Email may not be completely secure. Please avoid sending sensitive personal health information through ordinary email.

Protecting Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, loss, or disclosure.

However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.

Your Privacy Rights

You may request access to or correction of personal information held about you, subject to applicable legal and professional requirements.

You may also:

Ask how your information has been collected, used, or disclosed.
Withdraw consent where permitted.
Unsubscribe from optional email communications.
Ask questions or raise concerns about our privacy practices.

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Policy Updates

This Privacy Policy may be updated periodically to reflect changes to our website, services, technology, or privacy practices. The most recent revision date will be posted at the top of this page.

Emergencies

This website, its contact forms, and its email services are not monitored continuously and are not intended for urgent or crisis communication.

If you are in immediate danger, call 911. If you are experiencing suicidal thoughts or emotional distress in Canada, call or text 988.

Questions about our privacy policy?

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